September 12, 2014--SmartCentres, Canada’s largest developer/operator of shopping centres, is launching Penguin Pick-Up, a network of free convenient pick-up locations for online purchases. The first three pilot Penguin Pick-Ups are underway and expected to be open in the Greater Toronto Area in the next three to six months. They will have long operating hours. Two of the three locations are in Calloway REIT-owned SmartCentres. Based on consumer demand, Penguin Pick-Up will be rolled out across SmartCentres’ network of more than 250 locations in Canada.
September 10, 2014--The big reveal yesterday was not a giant surprise, and Apple Pay is not yet available in Canada. But the way it has been promoted south of the border might be a game changer many firms suggest. Apple Pay supports credit and debit cards from the three major payment networks, American Express, MasterCard and Visa, issued by the most popular banks including Bank of America, Capital One Bank, Chase, Citi and Wells Fargo, representing 83 percent of credit card purchase volume in the United States.
September 10, 2014--GuestLogix Inc), the leading global provider of ancillary-focused merchandising, payment and business intelligence technology to airlines and the passenger travel industry, today commented on Apple's decision to include "Apple Pay(1)" Near Field Communication (NFC) payments as a new feature of its iOS platform, iPhone 6 and 6 Plus as well as its new Apple Watch. NFC - a technology that allows payments to be made via enabled smartphones and mobile devices that are tapped or brought into close proximity to POS terminals - has been around for several years, but has failed to gain traction in the market.
September 10, 2014--During Apple's product presentation, Apple made two exciting announcements pertaining to the payment space: 1) that the company's mobile wallet, Passbook will support mobile payments and 2) that the iPhone 6 will contain an NFC chip.
September 10, 2014--On Track Innovations Ltd, a global provider of near field communication (NFC) and cashless payment solutions, is piloting its new WAVE and NFC Insert mobile add-on devices with several banks and mobile network operators as the ideal way to add NFC payment capabilities to Apple iPhone 4, 4s, 5, 5s and iPad devices.
September 10, 2014--As a pioneer of loyalty programs in Canada, Canadian Tire and its iconic Canadian Tire 'Money' have long been synonymous with customer rewards and value. Canadian Tire announced the evolution of its much beloved loyalty platform, introducing My Canadian Tire 'Money', an easier way to collect and redeem Canadian Tire 'Money'. The program will launch in Nova Scotia on October 10 and to customers nationally on October 28, 2014. The digital rewards program will complement paper Canadian Tire 'Money', which will remain in circulation.
September 3, 2014 – Clear2Pay, the international technology provider of next generation payment solutions for financial institutions announces today that FIS TM, a provider of banking and payments technology solutions and a provider of consulting and outsourcing solutions, has signed a definitive agreement to acquire Clear2Pay. Upon closing the addition of Clear2Pay will bolster FIS’ global payments capabilities across all geographies and enhance its ability to deliver differentiated enterprise payments and testing solutions.
September 2, 2014. – Visa Inc. on Wednesday said eight merchant acquirers and e-commerce platform providers will be rolling out the one-month-old Visa Checkout online and mobile payment service. With three platform providers already offering the service, up to four million U.S. online merchants will be able use Visa Checkout, Visa claims.
August 28, 2014 – Customer service is important in any industry, but especially so in the financial services sector where Canadians have a wealth of choices when it comes to a provider. So how do Canadians feel about the levels of service offered by their financial institutions? Ipsos Reid asked, and is pleased to unveil the winners of its ‘2014 Best Banking Awards in Canada’. The annual awards program recognizes Canadian financial institutions with the top ranked customer service for personal banking experience based on various key performance indicators.
August 26, 2014 – The Electronic Payments Association has approved two amendments to the ‘ NACHA Operating Rules’ that will further improve ACH Network quality by reducing the incidence of ACH transactions that result in exceptions and returns. As components of NACHA’s long-term risk management strategy, updated in 2012, the amendments are part of NACHA’s ongoing efforts to maintain and improve the strength of the ACH Network for the consumers, governments, businesses, and financial institutions that move their money via ACH.
August 26, 2014 – Industry association, GlobalPlatform, has qualified FIME's 'global' test tool, validating its ability to evaluate the functionality of secure elements (SEs) to support payment, telecom, and identity applications. The tool is available for SE providers, mobile network operators (MNOs), and handset manufacturers, to purchase for pre-certification development testing, and as part of FIME's laboratory testing service portfolio.
August 26, 2014 – Apriva, a provider of secure end-to-end wireless transaction and information solutions, says its Apriva POS™ universal application is available on major terminal platforms from Ingenico, VeriFone, and Equinox. The applicaton is designed to simplify and streamline terminal updates for merchants across several leading terminal families by serving as a single, unified application across all of their POS hardware.
August 20 , 2014 – Payza, a payment platform and service for ecommerce, corpoate disbursements, and remittances, has taken the lead in the international bitcoin market. The company, which has over 10 million consumers in more than 190 markets, is offering members the opportunity to withdraw funds from their Payza eWallets directly into their bitcoin wallet. The bitcoin payments are based on the exchange rate of both U.S. currency and bitcoin value at the time of transfer. Even though a bitcoin withdrawal takes one to three business days to process, Payza consumer exchange rates will be locked in at the moment of the transaction.
August 13, 2014 – The payments industry is mourning the passing of Terry Maher. As General Counsel of the NBCPA and through dedicated representation of numerous payments clients, Maher was a great contributor to the payments industry. Terry served as corporate counsel to the NBPCA and headed up the NBPCA’s AML Task Force, and was a member of the Corporate Section and the Technology and Intellectual Property Practice Group of Baird Holm LLP.
August 13, 2014 – Cavirtex has launched six bitcoin teller machines (BTMs) in Toronto, ON, and four more are set to roll out across the country shortly. As a result, Canada now has more BTMs than any other country.
August 12, 2014 – It's time to recognize the leaders of our industry – the innovators, champions, and social benefactors. We are pleased to announce that the nominations for our 2014 awards are now open. Nominate the innovators you feel deserve recognition for the – Champion's Award; Founders' Lifetime Achievement Award; Canadian Innovation Award in the categories of Payment, Secure ID, or Other applications; International Innovation Award – in the categories of Payment, Secure ID, or Other applications; and the Sonja Halvorson Memorial Award.
August 11, 2014 – Gamers are increasingly choosing to pay for their online gaming experiences through the convenience of their mobile phone bill via carrier billing over the more traditional payment methods such as credit cards or PayPal, says a survey by Onebip by Neomobile, a global mobile payments service.
August 7, 2014 – Nearly 160 million people in the United States – about two-thirds of all mobile phone subscribers –own a smartphone. Aite Group has researched consumers' use of financial applications on smartphones in its latest report, ‘Activity-Based Marketing: The Future of Mobile Marketing in Banking’.
August 7, 2014 – FICO , apredictive analytics and decision management software company, has announced that Loblaw Company Ltd. has won the ‘2014 FICO Decision Management Award for Analytic Excellence’. Loblaw launched a loyalty program – PC PLUS™ – in the grocery category that delivers a one-to-one customer experience.
August 6, 2014 – Grass Roots America, Inc. has launched a physical fulfillment solution by InComm, a prepaid product and transaction services company. The solution which enables bulk and individual fulfillment for both physical and digital prepaid cards through a single API. The solution helps Grass Roots America to improve efficiency and provide a better customer experience while leveraging InComm’s global reach and portfolio of prepaid options, which includes open-loop cards, closed-loop gift cards, gaming, digital content, and wireless.
August 6, 2014 – Money20/20, an event for payments and financial services innovation, has announced the launch of the ‘Money20/20 Hackathon’ to be held October 31 to November 2 at the Aria Resort & Casino convention facility in Las Vegas, immediately before the kick-off of 2014’s Money20/20, which will take place November 2 to 6.
August 5, 2014 – Mobelisk is partnering with Bolt On Solutions to bring to market a mobile enterprise tablet and cloud-based mobile point-of-sale (mPOS) device that is the ideal payment solution for any retail or services businesses seeking to process payments, manage inventory, and capture customer data on-the-go.
August 5, 2014 – SIMalliance, the global non-profit industry association which simplifies secure element (SE) implementation to drive secure mobile services, has published the UICC Configuration for Mobile NFC Payments v1.0.
July 31, 2014 – CAVIRTEX, Canada’s first and largest full-service bitcoin exchange, has launched the #lovebitcoin social media contest, offering contestants a chance to win a bitcoin digital currency prize that continues to increase in value.
July 29, 2014 – Sage North America – a provider of business management software and services to small and midsized businesses in Canada – has entered strategic partnerships with several leading Canadian brands as part of its ongoing commitment to support small and medium-sized businesses in Canada.
July 28, 2014 – FIME’s Montreal-based laboratory has been qualified by Visa to perform testing for its ‘contactless EMV analog and digital’ specifications. The qualification supports handset manufacturers by enabling the leading payments consultancy and advanced testing provider to confirm compliance of near field communication (NFC) enabled mobile devices to the functional requirements laid out by the payment system.
July 25, 2014 – The ‘2013 Federal Reserve Payments Study Detailed Report’ provides new information on the payments landscape including updated results on the intensity of card use by consumers and businesses; further discussion of previously released information on third-party payments fraud; new estimates of over-the-counter cash withdrawals and deposits at bank branches and wire transfers made by businesses and consumers; and discussion of emerging and alternative payments likely to replace traditional payments such as cash and checks.
July 25, 2014 – IdentityMind Global, a provider of risk management and payments products, has expanded its anti-money laundering solution for Bitcoin and altcoins, including their low-cost Ignite program for Bitcoin startup companies.
July 23, 2014 – Improving profit margins and firm commodity prices have led to an increase Russell Investments' year-end target for the S&P/TSX Composite Index from 13,800 to 15,300 according to the firm's Q3 2014 Strategists' ‘2014 Global Outlook Update’, which reflects the most recent guidance for the firm's multi-asset portfolios and services from Russell's global team of investment strategists, including commentary specific to the Canadian equity market.
July 22, 2014 – PayPal brings a unique understanding of how people think about and use money to the launch of its first-ever brand campaign in Canada. ‘Powering The People Economy’, will reach across print, digital, out of home, experiential, mobile, and social channels.
July 22, 2014 – Slightly more than 50 per cent of consumers feel that the stores where they shop use security systems that adequately protect their financial data against hackers and data breaches, says ‘Global Consumers: Concerned and Willing to Engage in the Battle Against Fraud,’ a study by ACI Worldwide and the Aite Group.
July 19, 2014 – Access Prepaid Worldwide, a MasterCard subsidiary, has launched its ‘Young Traveller Cash Passport’ prepaid card. The card, available exclusively online, is based on its award-winning ‘Multi-currency Cash Passport’. The card has been specifically designed and tailored to appeal to the youth market by showcasing how to make travel money easier, safer, and smarter.
July 15, 2014 – BASE mobile subscribers can now make contactless payments using their smartphone at the supermarket, when filling up their car and in restaurants using the ‘BASE Wallet’ digital wallet – and it is just as secure as using a traditional debit or credit card. This high level of security is made possible by Giesecke & Devrient (G&D). As a partner in security, G&D supplies special SIM cards with highly secure memory for storing the digital Maestro card. It also operates a high-security data center for E-Plus, enabling them to install the payment application on the SIM card, personalize it and manage it over its life cycle.
July 15, 2014 – The Electronic Transactions Association (ETA), the global trade association representing the payments technology world, has released two economic studies which find that Operation Choke Point is imposing considerable costs on reputable businesses while having little impact on fraud. The studies, commissioned by ETA and released by NERA Economic Consulting and First Annapolis Consulting, each examine the benefits and costs of Operation Choke Point and find the program is unlikely to achieve the intended result of denying access to the financial system to wrongdoers, and would impose significant costs on the overall economy. Operation Choke Point is a recent federal law enforcement campaign which targets payments companies in an effort to “choke off” financing sources for industries deemed “high-risk.”
July 16, 2014 – Canadian consumer spending remained flat for the second consecutive quarter of 2014, says the ‘Quarterly Spending Report’ released by Moneris Solutions Corporation, a credit and debit card processor. This is the first time Moneris has reported two consecutive flat quarters since issuing the reports in 2010.
July 14, 2014 – The Electronic Transactions Association (ETA), the global trade association representing the payments technology world, announced today the results of a survey of its membership which found that respondents discharged more than 10,000 merchants for fraud in 2013. The survey, along with ETA’s ‘Guidelines on Merchant and ISO Underwriting and Risk Monitoring’, are part of ETA’s larger efforts to demonstrate the payments industry’s long-standing commitment to combating consumer fraud. These initiatives are in light of a recent federal law enforcement campaign, ‘Operation Choke Point’, which targets payments companies in an effort to “choke off” financing sources for industries deemed “high-risk.”
July 14, 2014 – Smartphones promise to be the next big thing in consumer banking, holding the promise of everything from fewer trips to the local bank branch or ATM to the convenience of tap-and-go payments at retail outlets. But first, a number of hurdles still need to be overcome.
July 7, 2014 – PayPal has released findings from a 15-country survey aimed to understand both universal human attitudes and country-specific variances in perspectives about time, technology, money and other central elements of the People Economy. In Canada, the research reveals that many people are ready to ditch their wallet and head out the door with just their keys and mobile phone in hand.
June 26, 2014 – Mobile payments have ousted card-based contactless payments as the highest growth segment in the Canadian consumer payments market, says ‘Canadian Payments Forecast – 2014’, a study by Technology Strategies International Inc. The report estimates that 22 per cent of smartphone owners have initiated a payment on their mobile phones in the past six months. More than four out of ten of those consumers that made payments on their smartphones have conducted, on average, more than one payment transaction per month on their phone.
June 26, 2014 – In the U.S. alone, financial institutions have instantly issued more than 15 million cards this past year with Datacard instant issuance solutions, says Datacard Group. And, that number is projected to grow as more financial organizations adopt the technology and recognize the benefits it brings to them and their cardholders.
June 25, 2014 – JUSP, the all-in-one, chip-and-pin mPOS (Mobile Point-of-Sale) solution for smartphones, tablets, and PCs, announced that its mPOS solution is now commercially available for sale, having received the most stringent security level certifications for mobile point of sale devices: EMV level 1 and 2, PCI PTS 3.1 SRED. JUSP is just one of a handful of companies worldwide that has achieved the full range of certifications.
June 21, 2014 – Alliance Data Systems Corporation, a global provider of data-driven marketing and loyalty solutions, says its Retail Services business, which manages more than 130 private label and co-brand credit programs, has signed a long-term agreement to provide co-brand credit card services for Good Sam Enterprises. Good Sam Enterprises includes the Good Sam Club, a membership organization for RV owners with more than 1.5 million members, and Camping World, a retailer for RV products, accessories, maintenance, and repair provided through more than 105 Camping World stores nationwide and through easy online and catalog shopping.
July 20, 2014 – Cardtek USA, the American division of Cardtek Group – a provider of software for financial transactions and EMV migration, has introduced a secure environment for transaction processing and personalization, through its affiliate CredoWork. The affiliate’s remote management product, ManageANY, is designed to manage and fix remote location problems while providing remote access for offsite devices, such as ATMs and kiosks.
June 16, 2014 – In the wake of SEPA (Single Euro Payments Area) implementations, 93 per cent of finance professionals report that they have strategic payments initiatives on their agendas for this year, but only 18 per cent are implementing payment factories or shared service centres, says a survey by Reval, a global Software-as-a-Service (SaaS) provider of comprehensive and integrated Treasury and Risk Management (TRM) solutions.
June 13, 2014 – Trustwave with its cloud-based information security and compliance services and First Data, a payment technology and services solutions provider have joined to provide data security to small- and mid-sized businesses.
June 13, 2014 – Canadian companies, especially small ones, are missing out on the advantages of internet-based business, says a report by Statistics Canada. In 2013, Canadian businesses sold over $136 billion worth of goods and services online, registering an 11 per cent increase over the 2012. Online sales accounted for a greater proportion of sales in general, as companies that sold online reported about 25 per cent of overall revenues to come from internet-based customers.
June 12, 2014 – BlackBerry Limited has a three-year agreement with EnStream LP, a mobile payments joint venture owned by Canadian wireless carriers Bell, Rogers, and TELUS, to provide a secure platform that supports transaction services between leading banks and consumers. Under the agreement, EnStream will leverage BlackBerry’s infrastructure to enable financial institutions, including Royal Bank of Canada, TD Bank Group, CIBC, and Desjardins, and mobile operators to securely provision sensitive payment card credentials into any smartphone capable of NFC (near field communication).
June 12, 2014 – First Data Corporation, the global leader in payment technology and services solutions, today released its First Data SpendTrend® analysis for May 1, 2014 through May 30, 2014, compared to May 2, 2013 through May 31, 2013. SpendTrend tracks same-store point-of-sale data by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and checks from nearly four million merchant locations serviced by First Data.
June 5, 2014 – Established Canadian businesses can improve competitiveness by turning their strong commitment to digital technologies into more effective digital business models, says ‘CEO Briefing 2014 – The Global Agenda: Competing in a Digital World,’ a report by Accenture. The study shows that Canadian business leaders understand the connection between digital business models and growth better than many of their global counterparts, but have yet to fully anchor their global digital strategy at the level of the CEO.
June 4, 2014 – Adoption of technology can present significant challenges for small businesses looking to level the playing field with their larger counterparts, says ‘ Merchant Scope: Small to Mid-Sized Merchants Seek Competitive Technology in Omni-Channel World,’ a study by MasterCard. The merchant scope study that included small-to-mid-sized businesses in Canada, Brazil, Germany, and South Africa found that, while nearly 90 per cent have an online presence, only one in five actually offers consumers the option to buy their products and services on an eCommerce site. The two most cited barriers to adopting new technology were cost (46 per cent) and a lack of know-how (31 per cent).
June 5, 2014 — The digital revolution is transforming the payments industry. While creating tremendous opportunities for increased efficiency and convenience, this transformation is introducing challenges that call for enhanced cooperation and coordination. From June 25 to 27 the Canadian Payments Association and over 400 payment experts from around the globe will gather in Charlottetown to explore developments in domestic and international payments, identify challenges and opportunities, and inform their strategies to manage this transition.
June 4, 2014 — Maritz Canada and Maritz Loyalty Marketing have created a new agency under the name Bond Brand Loyalty. Bond's business model builds on the expertise and assets of the two founding agencies to combine traditional loyalty marketing services with a best-in-class customer experience, comprehensive brand engagement and a proprietary digital backbone, says the company. The focus of the new agency is to help clients achieve more sustainable and profitable brand performances by creating richer and more meaningful customer-brand relationships.
Whitecaps FC are exploring ways to use Payfirma's mobile payment apps and card readers
to increase their off-venue merchandise sales.
May 23, 2014--Payfirma signed a multi-year partnership with Vancouver Whitecaps FC of Major League Soccer (MLS). The partnership is the first of its kind between the two Vancouver-based organizations. Payfirma enables businesses to accept credit and debit card payments in their stores, online and on mobile devices and is excited to announce it is now the Official Payment Processing Technology for Whitecaps FC.
May 19, 2014 – Is it possible that we have reached the tipping point for polymer banknotes, asks Brendan Burge, in his article ‘The Tipping Point for Polymer Banknotes’. A recent article in the Central Banking Journal suggests that, with the adoption of polymer in Canada and the recent announcement that the Bank of England will issue five pound and 10 pound banknotes on polymer substrate, we might have the beginnings of a tidal wave of adoption by other countries — in particular, those of the G8, he says.
May 8, 2014--When it comes to mobile adoption, the insurance and telecoms industries lag behind, a recent study indicates. However, according to data from the annual Kount Mobile Payments and Fraud Survey, the two industries are among the highest-ranked of those planning to add a mobile offering by the end of 2014.
April 29, 2014--Payment Alliance International (PAI), a leader in ATM and electronic payment processing solutions, is a new global sponsor of the ATM Industry Association (ATMIA). ATMIA is an independent, non-profit trade association whose mission is to promote ATM convenience, growth and usage worldwide; protect the ATM industry's assets, interests, good name and public trust; and to provide education, best practices, political voice and networking opportunities for member organizations.
April 29, 2014--Today Square, the company helping Canadian sellers start, run, and grow their businesses with free point of sale software and card reader, announced its Square Reader is now available at 440 Shoppers Drug Mart stores across Canada with a full $10 rebate.
April 16, 2014--Cornerstone Credit Union in Saskatchewan is the first financial institution in Canada to fully integrate personal financial management (PFM) tools into an online and mobile banking platform.
April 10, 2014--Former Finance Minister Jim Flaherty died at his home today. Payments Business and Canadian Treasurer staff would like to offer their deepest condolences to Mr. Flaherty’s family and friends.
April 2, 2014--DCR Strategies Inc. / TruCash ("DCR"), Canada's largest prepaid program manager has selected technology provider Carta Worldwide, to deliver next generation payment solutions including; NFC mobile payments, virtual prepaid, and integrated loyalty programs using both conventional and host card emulation (HCE) payment methods. These solutions will be immediately available to DCR / TruCash customers in Europe, Canada, USA and Latin America.
March 31, 2014--Electronic payment processor Interac says debit card fraud losses caused by so-called “skimming”, or the stealing of banking information, is at a record low in Canada. Interact says losses decreased to $29.5 million in 2013 from a high of $142 million in 2009.
March 27, 2014--Optimal Payments has integrated MasterPass, MasterCard's digital wallet, into its NETBANX merchant platform. MasterPass allows consumers to use any payment card or enabled device to discover enhanced and secure shopping experiences with just a click, tap or touch – online, in-store or anywhere. It moves payments forward by allowing the consumer to safely store all their payment, store card, loyalty, shipping and billing address details in one place and gives consumers the ability to make a payment from wherever they are with whatever device they have.
March 27, 2014--Canadians crave convenience when it comes to settling the bill. In fact, a survey* conducted by PayPal revealed that almost nine in ten (87 percent) Canadians wished they could be wallet-free. In a first for Canada, Torontonians can now leave their wallet at home and pay with the PayPal mobile app** at more than 50 of the city's most popular cafés, restaurants and food trucks. Diners get notified of exclusive offers and can tip easily with the PayPal mobile app.
March 27, 2014--Jason Mugford, President and CEO of AscendantFX announced the introduction of AFXLink, an easy to implement payment API designed for financial institutions, online stores and corporations.
March 26, 2014--Interac Association reported today that Interac debit card fraud losses as a result of skimming are at a record low – decreasing to $29.5 million in 2013 from a high of $142 million in 2009. Only 25 per cent of losses in 2013, or $7.3 million, are the result of fraud exploitation within Canada. Total losses in 2013 represent 0.0093 per cent of domestic Interac debit card volume (0.93 basis points) and the lowest volume of recorded fraud losses.
March 25, 2014--A major player among Canadian electronic-transaction processors, Quebec-based CT-Payment announced today the signature of two international agreements, the first milestones of its international commercialization strategy. CT-Payment will offer support to Ria Financial and CoreLogic, two first-rate players in the international financial industry, making it possible for them to process electronic transactions estimated at over 24 billion dollars a year.
March 25, 2014--Pivotal Payments, a leading provider of merchant services and global payment processing solutions, today announced significant enhancements to its Canadian acquiring platform. Improvements to authorization, clearing and settlement, access to greater hardware, software and integrated payment options all mark the company’s continuous efforts to drive value and meet the current and future processing needs of Canadian business owners.
March 25, 2014--Optimal Payments Plc, a leading global online payment solutions provider, has entered into a partnership with the Borgata Hotel Casino & Spa in New Jersey to provide its new NETELLER service to customers of BorgataCasino.com, BorgataPoker.com and nj.partypoker.com.
March 21, 2014--The number of mobile point-of-sale devices used by department stores, apparel and shoe stores will almost triple in 2014, recent findings indicate. According to a report from IHL Group, a global research and advisory firm for technologies deployed in the retail and hospitality industries, shipments of new mobile POS devices are expected to grow more than 95 % worldwide in 2014 and by more than 108 % in North America.
March 19, 2014--NACHA announced today that "it is taking initial steps towards a ubiquitous, same-day ACH settlement capability. Through a “phased approach” to implementing new functionality, NACHA seeks to move the ACH Network from today’s single, next-day settlement to multiple, same-day settlement options that would be available for virtually any ACH Network transaction." Future rulemaking will be required to actually approve implementation of specific capabilities.
March 11, 2014--The EMV® Payment Tokenisation Specification - Technical Framework v1.0 has been published by EMVCo. The technical document – which will be of interest to all industry participants including merchants, acquirers, card issuers and new payment entrants engaged in the mobile and digital secure payment ecosystem – is designed to allow market implementers to develop interoperable tokenisation solutions.
March 10, 2014--Almost 76% of ecommerce decision makers in the US, UK and Canada believe customers’ perceptions of their brand are directly impacted by the quality of user experience on their ecommerce website. Given that consideration, 33% of respondents have revealed plans to invest heavily in the overall design of their ecommerce platforms, and 29% in improving overall user experience, in order to get higher online conversion rates in 2014.
March 6, 2014--Aimia, the loyalty management leader, released Rewarding Interactions: Are You Ready for Customer Intimacy, a global report highlighting the importance of connecting with customers beyond the transactional level, planning for interactions both before and after the purchase activity. For marketers there are opportunities to build real relationships with customers at every touch point or interaction. Companies who truly value interactions develop additional ways to reward and recognize loyal customers beyond points, cash and discounts.
March 6, 2014--AvidRetail today introduced Kash, the mobile payment alternative to credit card companies that rewards customers for shopping and reduces a retailer's credit card fees to zero. "While smartphones have been changing every aspect for our lives, the way we buy things, pay for things, and transfer money has not changed in substantial way since the introduction of the debit card," said Kaz Nejatian, the CEO of AvidRetail, "With Kash, we are using the most transformative thing in our lives, the smartphone, to completely change how we pay retailers, order products, and transfer money to our friends."
March 5, 2014--Payfirma, the mobile, online and in-store payments provider, is empowering merchants to accept payments in multiple ways through access to their full solution payment API. Developers can now use Payfirma’s easy-to-integrate API to build versatile products for accepting payments online and on mobile devices, so they can meet the needs of merchants who want to increase their revenue through multichannel payments and gain insight from their consolidated sales data.
March 3, 2014 --Online banking customers can once again rely on RBC Royal Bank to offer the most comprehensive online banking experience in Canada. For the fourth straight review, RBC ranked first overall in Surviscor's Canadian Online Banking scorCard, an annual objective assessment of online features and functionality and service interaction at major Canadian banking institutions.
March 3, 2014 --Nearly half of the Canadian internet users purchase goods online, at least monthly, according to the poll for Pricewaterhouse Coopers. The poll in question reveals that close to 87% of the interviewees purchase online at least once a year, whereas 49% shop, the least, once a month. The PricewaterhouseCoopers poll also found that respondents were using their mobile devices more often to make purchases.
February 26, 2014 --Canadian consumers are looking for a full slate of shopping options, according to Total Retail: Customer Expectations Driving the Next Retail Business Model, released by PwC. Canadians want convenient physical store locations, websites that enable them to find and purchase products, and easy-to-use mobile sites or apps—and retailers need to adapt in order to compete.
February 24, 2014 --MasterCard and PRIME Research today released the second annual global MasterCard Mobile Payments Study, which tracked more than 13 million social media comments across Twitter, Facebook, online blogs and forums around the world. The study shows improved sentiment toward mobile payments and rapid growth in consumer use and merchant acceptance. Merchants carry an 88 percent positive rating with many touting mobile acceptance as a competitive advantage. As consumers increasingly turn to mobile options, merchants reluctant to accept these payments may find themselves at a disadvantage.
February 20, 2014 --Tim Hortons and CIBC today announced an agreement to launch a co-branded credit card, which will offer instant Tim Hortons loyalty rewards to CIBC clients on their everyday spending.The new CIBC Visa credit card is scheduled to launch in May 2014, and will allow cardholders to accumulate Tim Cash rewards for all purchases made on the card. That Tim Cash can then be redeemed instantly using the same card at participating Tim Hortons locations to purchase coffee, baked goods, or any other Tim Hortons offerings.
February 20, 2014 --SecureKey, the leading provider of trusted identity networks, today announced that its briidge.net Connect™ Platform has been chosen by the Royal Canadian Mint to provide device-based multi-factor user authentication for its new MintChip cloud-based digital currency.
February 14, 2014 --Online banking and mobile operating systems have been the fields most affected by malware in 2013, according to a new security threat report by Trend Micro. The report indicates that online banking malware directly targeting victims’ finances has intensified globally in 2013, while prolific ransomware has increased and evolved throughout the year.
February 14, 2014 --The Electronic Payments Association announced the keynote and “Industry Agenda” speakers for this year’s PAYMENTS conference, the largest and most comprehensive education event for the payments industry, which will take place April 6-9 in Orlando, Fl. This year, Kristian Hammond, co-founder and chief scientist of Narrative Science, will keynote the event.
February 10, 2014 --The Electronic Transactions Association (ETA), the global trade association of the payments technology industry, today announced the next step in its continued expansion of government relations activities with the hiring of seasoned financial industry and government affairs professional Scott Talbott as the association’s new Senior Vice President of Government Affairs.
February 7, 2014 --An NDP motion to cap ATM withdrawal fees at 50 cents was defeated in the House of Commons Tuesday. NDP consumer affairs critic Glenn Thibeault said rejecting the “common sense motion” would only boost banks’ profits. “Canadians should not have to pay two or three dollars to withdraw their own money from an ATM, especially as it costs banks as little as 36 cents to process the transaction,” he said in a statement.
February 5, 2014 --RBC today marked a North American first by announcing a social, person-to-person (P2P) electronic money transfer capability for customers to send money to Facebook Messenger contacts, right from within the RBC Canada app.
February 5, 2014 --According to latest forecasts, worldwide business-to-consumer (B2C) e-commerce sales will increase by 20.1% in 2014 to reach USD 1.5 trillion. Growth will come primarily from the rapidly expanding online and mobile user bases in emerging markets, increases in m-commerce sales, advancing shipping and payment options, and the push into new international markets by major brands.
February 4, 2014 --CIBC and Teuls rolled out the CIBC Mobile Payment App to TELUS mobile devices with Near-Field Communications (NFC) capability today, which adds to the growing universe of Canadians who access mobile payments. CIBC is building it presence in the mobile payments market among Canadian banks, and the launch with TELUS offers a convenient and secure form of payment using mobile technology, the company's say. Beginning today, TELUS customers using the app and a CIBC credit card account will be able to make mobile payments at many of the most popular retailers in Canada including coffee shops and grocery stores.
February 4, 2014 --Canadians are about to enjoy a more connected and personalized shopping experience. At today's Wavefront Wireless Summits in Vancouver, Rogers announced Mobile Shopper, a machine-to-machine (M2M) solution that will enable customers to engage with brands in-store through mobile offers, applications and mobile payments technology all with their smartphone. RioCan, Canada's largest owner of shopping centres is the first to trial the Rogers Mobile Shopper solution in select Ontario-based shopping centres.
February 4, 2014 --Optimal Payments, a leading global online payment solutions provider, has been awarded with one top award at the International Gaming Awards dinner in London on February 3, 2014. Optimal Payments took the 'Payments Solutions Provider Company of the Year Award' that honours the company who has excelled in the payments field for either online or offline gaming, focusing on value-add, customer service, innovation, ease of use and speed of processing.
January 30, 2014--The Retail Council of Canada (RCC) announced today that it has renewed its exclusive agreement with Chase Paymentech, a leading global merchant acquirer, payment processor and subsidiary of JPMorgan Chase & Co., and maintained Chase Paymentech as the provider of choice for payment processing solutions to its members across Canada. The renewal agreement is for three years.
January 22, 2014--The RBC Wallet, powered by RBC Secure Cloud, is now available, enabling RBC Mobile clients to purchase goods and services with their RBC Interac Debit or Visa credit cards using their Bell Mobility Android smartphone. RBC is the first Canadian financial institution to provide clients with the choice of using debit or credit for their mobile payments.
January 22, 2014--WorldPay, the global leader in payment processing, risk and alternative payments today launched ‘Your Global Guide to Alternative Payments (Second Edition)’, an in-depth study of the global payment landscape.
January 17, 2014--Canadians responded to extreme weather conditions in December by taking their holiday shopping online – and they reached a major milestone in the process. For the first time in Canadian eCommerce history, the online share of retail sales totalled 7.8% for the month of December according to MasterCard SpendingPulse
January 15, 2014 –-HP today expanded its market-leading retail solutions portfolio with an enhanced line of touch and non-touch digital signage displays (DSDs), a new line of value-priced displays and upgrades to its mobile and fixed point of sale (POS) solutions.
January 14, 2014 –-Today at the National Retail Federation’s Annual Convention & EXPO, Fujitsu demonstrated their new second generation U-Scan® Genesis® Retail Solution that enables North American retailers to offer faster self-checkout, while improving PoS economics. The new solution drives store efficiency with its highly-competitive scalability, flexibility, reliability and usability functions.
January 14, 2014 –-Ingenico has announced a strategic partnership with Starmount, a provider of mobile software solutions that helps retailers engage with customers across channels by delivering a more personalized shopping experience.
January 14, 2014 –-MagTek, a global leader in retail electronic payments security technology, today announces the launch of its DynaPro suite of payment terminals. MagTek understands the merchants' need for flexibility, security and return on investment when it comes to the evolving card technology environment. To meet this demand, MagTek developed the DynaPro suite of devices for the traditional brick and mortar countertop and the rapidly growing mobile platforms that support Apple's iOS and Bluetooth 4.0 (BLE).
January 14, 2014 –-VeriFone Systems, Inc., announced today that its MX 915 and MX 925 consumer-facing, multi-media payment terminals have been certified by Toshiba Global Commerce Solutions, Inc., for use and support with Toshiba’s SurePOS Application Client/Server Environment (ACE) software.
January 14, 2014 –-Now retailers will, for the first time, be able to accept digital cash from customers conveniently, affordably and securely. At the 2014 National Retail Federation’s Annual Convention & EXPO, happening in New York this week, Ingenico is introducing the first proof-of-concept of the Royal Canadian Mint’s new MintChip digital payment R&D technology.
January 9, 2014 --The Electronic Transactions Association (ETA), the global trade association representing the payments technology world, announced today the keynote speakers for “TRANSACT 14: Powered By ETA,” the industry’s largest payments and technology event. Elizabeth Buse, Executive Vice President, Global Solutions at Visa and Ariel Bardin, VP of Product Management, Payments, Google Inc., will deliver industry insights and expertise to 4,000 payments technology and retail professionals.
January 7, 2014 --FICO, a leading predictive analytics and decision management software company, has released the results of an international survey of smartphone consumers showing that they want to do much more mobile banking than most of today's smartphone apps permit.
January 3, 2014 --According to a recent survey dubbed "Rogers Innovation Report: Tech Trends 2013," published by Canadian telecoms company Rogers Communications, 52% of Canadians own a smartphone and 33% own a tablet. The report also finds that these mobile device owners expect changes to the retail landscape, with 50% of respondents expecting to spend more money shopping online than in physical stores within the next five years.
December 17, 2013 --Canadian small and medium sized business owners rely heavily on cheque as a form of payment when conducting B2B transactions. According to MasterCard and Kaiser Associates Research, 49% of all Business to Business (B2B) payments are with cheque.
December 11, 2013 --RBC marked a North American first by announcing a social, person-to-person (P2P) electronic money transfer capability for customers to send money to Facebook Messenger contacts, right from within the RBC Canada app. Working closely with Facebook, RBC enhanced its app to allow customers to send an Interac e-Transfer, a simple, convenient and secure way to send and receive money without sharing any personal or financial information, directly to their contacts on Facebook Messenger.
December 6, 2013 --Moneris Solutions Corporation (“Moneris”), Canada’s largest credit and debit card processor, announced today that Black Friday and Cyber Monday spending in Canada jumped 19.19 per cent and 29.33 per cent, respectively, compared to last year. This indicates that these traditionally popular U.S. shopping days – which are still relatively new to Canada – are gaining significant traction north of the border.
November 26, 2013 --Banks and financial institutions globally need to develop mobile point of sale (MPOS) strategies now, as major high street retailers begin to use MPOS solutions to reinvent their in-store shopping experience. This is the view taken by the global bank-driven business association, Mobey Forum, in the second in a series of white papers focusing on the MPOS market.
November 20, 2013 --HID Global, a worldwide leader in secure identity solutions, today unveiled a major update to its FARGO® Direct-to-Card (DTC®) printer line that significantly expands the secure issuance capabilities for small, medium and large private and government organizations producing ID, access control, payment and loyalty cards.
November 18, 2013 --VeriFone Systems, Inc. today introduced UX Solutions, its series of unattended payment devices that improve transaction security, speed and reliability for vending machines and other self-service environments, including parking meters, petroleum pumps and ticketing machines.
November 18, 2013 --USP, the all-in-one chip-and-pin mPOS (Mobile Point-of-Sale) solution for smartphones and tablets, is revolutionizing the mobile point of sale (POS) pricing with a new “all-inclusive dynamic pricing” paradigm for its mobile chip-and-pin solution. Larger retail outlets, which previously found mPOS technology to be cost prohibitive, may now make the switch because of JUSP’s unique pricing model.
November 15, 2013 --35% of banks' market share in North America could be up for grabs by 2020, as traditional branch banking gives way to digital banking and as new competition emerges. According to Accenture`s research, in 2020 an estimated 15% of traditional banks' revenues could shift to online-only players, including branchless banks and new technology entrants. Another 20% could shift to retail-driven players with a mass-market focus - under partnerships between big-box retailers and banks, and potentially independent ventures by retailers.
November 8, 2013 --Creditron, a leading provider of remittance processing and receivables management solutions, today announced that it has delivered its remittance platform to the Toronto Star, Canada’s largest daily newspaper. Deploying the Creditron platform will enable the Toronto Star to decrease its costs significantly, including savings of over $50,000 per year in hardware maintenance alone.
November 7, 2013 --MasterCard today announced it has signed a strategic agreement with Rogers Communications to support mobile payment innovation, including the Rogers™ Prepaid MasterCard® available inside the newly launched Rogers suretap™ wallet operating on MasterCard's payment network. The suretap™ wallet allows customers to simply tap their phone to pay at the tens of thousands of retailers across Canada currently accepting contactless card payments.
November 7, 2013 --Moneris Solutions Corporation (“Moneris”) today announced the launch of PAYD PRO, Canada’s first debit-enabled mobile payment solution using chip & PIN technology to process payments on the go. PAYD PRO expands Moneris' small business payment offerings, giving merchants an opportunity to accept debit and credit card payments on the go through chip and PIN, magstripe or contactless technology using their smartphone device anytime, anywhere.
November 5, 2013 --Payfirma today announced an agreement with CIBC to offer Payfirma services to CIBC business banking clients who are seeking innovative solutions for accepting payments from clients using mobile devices.Payfirma offers a range of hardware and software solutions on a single platform to help businesses accept debit and credit card payments in stores, online through their company website, or remotely using smartphones and tablets as mobile terminals.
October 31, 2013 --FIS has announced results of the third phase of a consumer banking behavior study finding that "consumers who transfer money person-to-person -- especially those sending money overseas -- want to make those transactions immediate; and, while young consumers are more likely to be among the early adopters of real-time payments, most importantly, they want the process to be convenient and easily accessible."
October 30, 2013 --Quebec police have arrested 16 people and are carrying out more than 20 search warrants today as part of Project Lorgnette, an international debit card fraud scheme based in Montreal. The scheme bilked $12-million from more than 30,000 debit card users in Europe, Quebec provincial police said Tuesday morning.
October 24, 2013 --A new audit by the Office of the Privacy Commissioner of Canada reveals that, despite commitments made by FINTRAC in the wake of a 2009 audit, the agency continues to accept and retain personal information not relevant to its mandate.
October 24, 2013 --Indigo has announced the launch of the Indigo Mobile App for iPhone and iPod touch with Passbook support, available for free from the App Store. This app simplifies the Indigo shopping experience for quicker and easier purchasing, at home, in-store, or on the go.
October 22, 2013 --Though online banking remains king when it comes to Canadians' preference for how they bank, an increasing number of Canadians are beginning to embrace mobile. According to a recent survey by ING DIRECT, 41 per cent of Canadians say they are open to doing more traditional banking functions, like paying bills, on their mobile devices, a number that has climbed from 38 per cent since 2012.
October 17, 2013 --Retail Council of Canada (RCC) is pleased that yesterday's Speech from the Throne recognized that change needs to take place to ensure Canadian consumers are treated fairly. However, RCC is calling for a continued focus on the reduction of credit card fees and for more clarity on issues surrounding geographic price discrimination against Canadians. Merchants look forward to working with Government to level the playing field.
October 16, 2013 --Purchasing power is taking on a new meaning for Canadians, as they can now help support Free The Children's charitable initiatives around the world each time they make online purchases by debit - using the new Free The Children RBC Virtual Visa Debit Card.
October 10, 2013 --Canadian credit card holders claim keen loyalty to credit card rewards programs and agree it's one of the most valuable features of their card, yet many are unsure how their card program works, or even how or why they applied for their card in the first place. According to a recent survey from American Express Canada, 89 per cent of Canadians carry at least one credit card in their wallet and just over half (52%) of credit card holders carry between two and three on a regular basis. Over half (59%) have used their primary credit card for over seven years—a significant amount of time considering the limited thought consumers put into the card selection itself. The reason? The majority of those surveyed (60%) admit to initially applying for a credit card through their bank while only 15 per cent say they researched their options.
October 9, 2013--With the Canadian small business sector on the rise, American Express has spent the last five years investing in a team, products and services that are dedicated and tailored to meet the needs of small businesses. Today's launch of the new American Express AIR MILES for Business Card is another perfect example of this strategy, as it is uniquely positioned in the market with business benefits from both American Express and AIR MILES.
October 8, 2013--If you have a customer call centre, Intradiem, the leading provider of intraday management solutions, is offering five tips to improve customer service. These tips are designed to help contact center agents deliver a better customer experience to positively impact the bottom line.
October 8, 2013 --Innovators of the Canadian patient choice assistance card program, RxHelp™, have a new card program to allow Canadian patients prescribed certain Merck prescription medications stay on their preferred brands. The new Merck MyChoice™ card covers up to the cost difference between fourteen leading Merck brand prescription medicines and the generic version, at the pharmacy counter.
October 7, 2013 --Global payments services provider, DataCash - a MasterCard company, announces that its industry leading fraud management solution, GateKeeper:2.0 incorporates MasterCard's Expert Monitoring System Fraud Scoring for Merchants and also MasterCard's Lost-Stolen Account List API.
October 4, 2013 --Ceridian announces that it has completed the legal separation of its human capital management (HCM) and payments businesses. Ceridian completed the separation through a series of transactions that result in the payments business being operated as Comdata Inc. and the HCM business being operated as Ceridian HCM Holding Inc.
October 2, 2013 --CIBC launched of its enhanced Aventura Travel Rewards Program, which allows clients to redeem their Aventura Points for travel on any airline, access every seat on the plane, and pay for flight taxes and fees with their points.
October 1, 2013--eBay Canada has named Farishta Zarify of London, Ontario as the 2013 winner of the Entrepreneur of the Year Awards, a distinction that honours successful and innovative e-commerce in Canada. For the ninth year in a row, eBay Canada recognizes Canadian entrepreneurs who have seized the opportunities of online commerce to develop strong, successful businesses.
October 1, 2013--Optimal Payments, a leading global online payments provider, and Daon, a leading identity services provider, today announce that they have entered into an agreement to work together strategically on solutions that will leverage Daon's biometric authentication system with Optimal's NETBANX and NETELLER payment services. The combined capabilities are especially important for market sectors where a high degree of customer identity certainty is required, such as regulated gaming, governmental, and financial services.
September 26, 2013--eBay Inc. announced today that it has agreed to acquire Braintree, the innovative global payment platform powering the next generation of leading online and mobile-first startups, for total consideration of approximately $800 million in cash.
“Braintree is a perfect fit with PayPal,” said eBay Inc. President and CEO John Donahoe. “Bill Ready and his team add complementary talent and technology that we believe will help accelerate PayPal’s global leadership in mobile payments. Together, we expect that PayPal and Braintree also will accelerate our leadership in supporting developers who are creating innovative solutions for next generation commerce startups.”
September 23, 2013--MasterCard has unveiled a new global report "The Cashless Journey" that identifies Canada as one of the countries closest to being nearly cashless, along with Belgium and France, putting it among the most advanced countries in the world for cashless payments. Much of this success can be attributed to early adoption of payment innovations like PayPass Tap & Go™ technology, EMV Chip migration, a modern payments infrastructure, and the rapid emergence in Canada of NFC payment ready terminals.
September 18, 2013--Out of 68 per cent of Canadians owning a mobile device, 70 per cent are using apps to manage their finances on the go, a recent study reveals. According to the ‘Mobile Banking Survey’ released by North American financial services organization BMO Financial Group, two-thirds (69 per cent) of Canadian consumers who admitted to using financial apps have added that they began using them around 2012.
September 17, 2013--Hundreds of customers in parts of the Greater Toronto Area are having the products they ordered from the Canadian online stores of Best Buy, Future Shop, Indigo or Walmart earlier in the day delivered that same evening.
The surprise deliveries are part of
Canada Post's innovative pilot project in the payments and ecommerce sector, called Delivered Tonight. The test combines the immediacy of purchasing a product in a store with the convenience of e-commerce home delivery. In partnership with Canada Post, these retailers are leveraging the pilot to better understand and adapt to the needs and expectations of Canada's rapidly evolving e-commerce market. The pilot will also help Canada Post better understand and plan for the considerable challenges of delivering a product through rush-hour traffic within hours of it being ordered online.
September 16, 2013--TD Bank Group (TD), Aimia Inc. (Aimia) and Canadian Imperial Bank of Commerce (CIBC) today confirmed that they have signed agreements under which TD will become the primary issuer of Aeroplan Visa credit cards on January 1, 2014, and will acquire approximately 50% of the existing Aeroplan credit card portfolio from CIBC.
September 11, 2013--MySTORE, the Independent Division of Retail Council of Canada (RCC), launched a new partnership with Shopify, the creators of a sophisticated user-friendly platform that allows all retailers, regardless of size, to easily build exciting on-line stores in an affordable and technologically friendly way. RCC's membership of more than 45,000 store fronts across Canada will now have access to Shopify's selection of beautiful on-line store designs that are completely customizable and come with all the bells and whistles.
September 9, 2013 --The WestJet RBC World Elite MasterCard is Canada's best travel rewards card for 2013, according to an annual review and ranking of credit cards in the September issue of MoneySense magazine.
September 4, 2013 --Optimal Payments Plc, a leading global online payments provider, has formed a strategic partnership to provide the NETELLER eWallet to Payline, the payment platform developed and operated in France by Monext.
September 4, 2013 --MasterCard Canada is encouraging all female professional and student developers to participate in its MasterCard N>XT developer challenge. A recent Statistics Canada study found that while Canada is seeing an increase in the number of young women with university degrees in computer science programs, men still hold the majority of degrees within this field.
August 28, 2013--From a growing number of entrants, 27 finalists have been selected to compete in the 2013 Canada Post E-commerce Innovation Awards. Finalists were chosen for their bold and innovative approaches to enhancing the online shopping experience in Canada. Winners will receive lucrative shipping contracts worth up to $100,000, customized direct marketing packages - which include data and targeting solutions - as well as valuable marketing prizes.
August 26, 2013 --The Consumers' Association of Canada (CAC) released new polling today that shows consumers overwhelmingly support the decision of the Competition Tribunal to reject a challenge of rules put in place by MasterCard and Visa to protect consumers.
August 16, 2013 --Blackhawk Network (Canada) Ltd., has launched a new travel insurance product called SmartAssureTM travelers insurance, soon to be sold at Canada Safeway grocery locations. SmartAssure will offer Canadian consumers affordable travel insurance coverage to suit a variety of travel needs, such as providing emergency medical travel coverage while traveling abroad.
August 14, 2013 --The Canadian arm of global brand JUST EAT launched its new e-commerce iOS mobile app for on-the-go ordering. With the addition of this faster, more functional mobile platform and the brand's aggressive expansion in new cities, JUST-EAT.ca expects to see over $50 million in order revenue processed through its system to restaurant partners this year. As the nation's largest and only coast-to-coast online food ordering service, the brand services more than 160 cities and towns through its partnerships with 3500 restaurants.
August 12, 2013--TD Bank Group (TD) and Aimia Inc. today announced that TD will become the primary credit card issuer for Aeroplan, a loyalty program owned by Aimia, starting on January 1, 2014. TD will offer a full suite of co-branded Aeroplan Visa credit cards, giving customers several ways to earn miles for flights and enjoy other features and benefits of the Aeroplan program, including benefits within Aeroplan's new Distinction recognition program that launches in January.
August 6, 2013--In answer to the growing burden of PCI compliance, EMV migration, and the emergence of mobile wallets and value-added service options that isrequiring merchants and service providers—such as ISVs, acquirers and ISOs—to devote more resources to managing payments in order to remain current and compliant, VeriFone Systems, Inc.has announced the launch of VeriFone Point, a payment-as-a-service solution that simplifies the complexities of payment for the company’s direct merchant customers and channel partners in the U.S.
August 1, 2013--Everyone knows that receiving a great customer service experience feels good, but a study commissioned by American Express reveals why. In a world first, scientists uncovered a correlation between great service experiences and improved health, proving that it really does pay (at least health-wise) to give and receive great service. Conducted across a global sample, the first-of-its-kind cognitive research study found that great service can improve feelings of wellbeing, reduce feelings of anxiety and sadness, and even make people feel less lonely.
July 30, 2013 --RBC announced its RBC Secure Cloud mobile payments service (patent-pending). This new technology, a first in Canada, will allow clients to more safely and securely pay for purchases using their mobile devices. Keeping sensitive client data secure with RBC in the cloud, not on the phone, makes RBC Secure Cloud a safer, faster, more flexible solution. RBC will bring RBC Secure Cloud to market by the end of the year with debit and credit on a number of smartphone platforms.
July 30, 2013 --Davis + Henderson Corporation has entered into an agreement to acquire Harland Financial Solutions , a leading U.S-based provider of strategic technology, including lending and compliance, core banking, and channel management technology solutions to U.S. banks, credit unions, and mortgage companies.
July 26, 2013 --PayPal has added over 3 million new customers in Q2 2013 via mobile devices, with eBay and PayPal each expecting to see USD 20 billion worth of mobile commerce and payments volume in the course of 2013, eBay President and CEO John Donahoe has revealed during eBay’s earnings call on 17th July 2013.
July 25, 2013--A U.S. federal indictment in New Jersey charges five men with conspiring in a worldwide hacking and data breach scheme that targeted major corporate networks, stole more than 160 million credit card numbers, resulted in hundreds of millions of dollars in losses and is the largest such scheme ever prosecuted in the United States.
Staff at Pivotal Payments helped celebrate the company's 10th anniversary in Montreal.
July 24, 2013--This month marks Pivotal Payments’ 10 year anniversary in the competitive and continually-evolving payment processing industry. Established in 2003, the Montreal-based company has become a leader in merchant services and payment processing solutions in North America, servicing over 60,000 merchants and processing more than US$10 billion in annual transaction volume.
July 23, 2013 --A decision today by the Competition Tribunal in Commissioner of Competition v. Visa Canada Corporation and MasterCard International Incorporated (CT-2010-10) dismissed the Application filed by the Commissioner of Competition without costs. The Tribunal found that section 76 of the Competition Act requires a resale and that the Commissioner of Competition had not established that the Respondents’ customers resell the Respondents’ products. The Tribunal further held that the Commissioner’s proposed interpretation of section 76 was not supported by the legislative history of the provision or other decisions.
July 23, 2013 --The Consumers' Association of Canada made the following statement in response to the decision of the Competition Tribunal to dismiss the application brought by the Competition Bureau against the rules of Visa and MasterCard requiring that there be no surcharge and that merchants honour all cards.
July 23, 2013 --The Canadian Convenience Stores Association (CCSA) is disappointed that the Competition Tribunal dismissed the case filed by the Commissioner of Competition that sought to address the practices of Visa and MasterCard toward merchants in Canada. Convenience store retailers in Canada had entertained great hopes that the Tribunal would give merchants the power to limit Visa and MasterCard from continuing practices that allowed them to charge some of the highest credit card rates in the world.
July 23, 2013 --The Canadian Federation of Independent Business (CFIB) is disappointed the Competition Tribunal ruled against the case put forward by the Competition Bureau on Visa and MasterCard practices. Small businesses were hoping the case would be successful and provide merchants new powers to push back against rapidly rising fees imposed by Visa and MasterCard to process credit cards.
July 23, 2013 --The Competition Tribunal today reaffirmed three MasterCard rules, assuring Canadian credit card users won't be hit with surcharges at the cash register and keeping the path clear for innovative new payment products in Canada. Specifically the Tribunal upheld MasterCard Canada's No-Surcharge, Honour-All-Cards and No-Discrimination rules.
July 23, 2013 --Retail Council of Canada concurs with The Competition Tribunal's finding that current rules imposed on merchants by Visa and MasterCard have an adverse effect on competition. Although disappointed the Tribunal failed to strike down the restrictive and anti-competitive rules RCC agrees the problem is best addressed by regulation.
July 23, 2013 --The Competition Tribunal may have rejected the complaint against credit card companies on unfair rules, but it has found that a stronger regulatory framework for credit card fees is required - something the Canadian Restaurant and Foodservices Association (CRFA) has been telling government for years.
July 17, 2013 - The Canadian credit card industry is gearing-up for significant competition as new account growth stalls, issuers compete for wallet-share and major credit card partnership programs change hands.
July 9, 2013 - The Competition Bureau has taken legal action against two of Canada's largest furniture and home appliance retailers, Leon's Furniture Limited and The Brick Ltd., for what the Bureau believes are deceptive marketing practices.
July 10, 2013 - FIME has enhanced its SAVVI test tool to enable Visa terminal integration test results to be automated into a format which, for the first time, can be submitted directly online to Visa. This new functionality, which has been tested and endorsed by Elavon, a leader in payment processes, will speed up the testing process for acquirers as well as eliminate human error when inputting and filing results manually.
July 9, 2013 – SunGard will now resell Creditron’s advanced Remittance Cloud Processing (RCP) solution to city and county government users of its public sector finance, administration and public works software solutions.
July 9, 2013 - As P$ Mobile Service celebrates its first anniversary, Stationnement de Montréal says the application, developed in collaboration with TC Media, now has more than 200,000 registered users. Since its launch, over 1.8 million payment transactions have been made from a smartphone or computer.
July 4, 2013 - Amidst the fanfare of the Calgary Stampede on July 5th, Coca-Cola will be the first company to roll out Interac Flash payment capabilities at vending machines, starting with 16 vending machines located on the park grounds. Attendees of the event will be the first in Canada to experience this unattended retail implementation, at the Coca-Cola and Interac Vending Tower.
June 28, 2013 - ACT Canada announced the winners of the 2013 Innovation Awards at Cardware 2013 last week. The awards were presented at the culmination of the two day conference in Niagara Falls. Congratulations to the winners.
June 27, 2013 - Mobile payments are already mainstream in Canada, with more than 50 per cent of Canadian smartphone owners having used their phones to make payments, a new study published by Technology Strategies International shows.
June 27, 2013 - TD Bank Group and Aimia have entered into a conditional program agreement under which TD would become the primary credit card issuer for Aeroplan, a loyalty program owned by Aimia, starting on January 1, 2014, subject to a contractual right to match the same terms by Aeroplan's current primary credit card issuer. The right to match period expires on August 9, 2013.
Jun 26, 2013 – Payza has added a new feature that allows Canadian members to transfer funds instantly from their bank account to their Payza accounts with INTERAC Online. The new "Add Funds by INTERAC Online" service will be added to Payza's suite of payments and disbursements solutions immediately available to Canadians.
June 25, 2013 - Social networks help drive both online and offline purchasing, according to Vision Critical, a provider of insight community technologies. The results show that the top social networks, including Facebook, Twitter and Pinterest, drive as much in store purchasing as online purchasing but that those networks affect purchasing behaviour in sharply different ways.
June 21, 2013 - Consumers can now decide whether they want to receive credit card cheques from their financial institutions. These cheques, sometimes called "promotional" or "convenience" cheques, can be used by consumers to pay bills or to transfer a balance from a higher interest credit card or loan to a credit card which may be offering a promotional low interest rate for a specific period of time.
June 17, 2013 - Banking at ING DIRECT just got more simple and convenient. Beginning today, clients can deposit cheques into their accounts remotely using Cheque-In, a new feature of the bank's existing mobile app. Cheque-In allows clients to take a picture of their cheque using their mobile device and have it deposited immediately into their ING DIRECT account. The feature is the first available on all major platforms, including Apple iPhone, iPad, iPod, Android Phone, Android Tablet, BlackBerry Mobile devices with BB10 OS and tablets running Windows 8.
June 14, 2013 - Shoppers are gradually becoming more astute and are making more and more planned purchase decisions, according to a nationwide survey conducted by Walmart Canada. The survey probes buying trends and shopping preferences across Canada.
June 12, 2013 - Beginning this month, thousands of merchants across North America will be able to process loans directly at the point of sale, giving customers greater flexibility and control over their preferred method of payment. This new comprehensive payment and financing solution has been made possible through a partnership with Pivotal Payments, a longstanding leader in credit card payment processing solutions, and FinanceIt, a Canadian point of sale financing platform from CommunityLend Inc.
June 10, 2013 - INTRIA has begun the national rollout of its new image-based cheque processing platform with a successful implementation in Winnipeg. The new platform is taking advantage of cheque processing opportunities emerging from the Canadian Payments Association's (CPA) "Image Roadmap" - an initiative to modernize the Canadian payments system.
June 10, 2013 - Interac Association and Retail Council of Canada (RCC) are pleased to announce the name of the top applicant of the 2013 Retail as a Career Scholarship Program, a program that honours students entering or enrolled in a business, marketing or retail-related program at a Canadian post-secondary institution.
May 30, 2013 - Banks and financial institutions launching mobile wallets in the immediate future should expect to enter a hotly contested market, crowded with own-brand solutions that are limited to the delivery of proprietary services only. This is the view expressed by Mobey Forum’s Business Workgroup, in ‘Structures and Approaches: The Changing Face of the Mobile Wallet’, the fourth instalment in a series of mobile wallet white papers.
May 28, 2013 – Strum offers a robust, cloud-based tool for local merchants to engage with the customers that love them, recognize their 'rock-star' employees and give their regular customers more attention and rewards.
May 23, 2013 – PayPal paints a dim future for the wallet, especially in the Canadian market with the results of a survey released today. Almost nine in ten Canadians indicated they wished they did not have to carry a wallet followed by a vast majority of respondents across five countries (Australia, Canada, Germany, the U.S. and the U.K.) wishing they were wallet-free.
May 10, 2013 – In the wake of a number of recent arrests made in the United States of individuals who allegedly carried out cyberattacks on the international banking system to enable fraud and theft, the Canadian Bank Machine Association and ATMIA (ATM Industry Association) are clarifying the facts around the case as it relates to ATMs, especially here in Canada.
May 9, 2013 - RBC and Bell are launching an easy, fast and secure way for RBC mobile banking customers to purchase goods and services with debit or credit by simply using their compatible Bell Mobility smartphones.
May 7, 2013 - Mobile wallet platform Paytoo has entered an agreement with provider of mobile payment and mobile commerce solutions Mobilepaid and Canadian eCommerce and mCommerce services provider AnywhereCommerce to deliver PayTooSwipe, a mobile payment acceptance solution that can support payment presentation technologies.
May 7, 2013 - Canadian retailers who have delayed rolling out an eCommerce website are facing competition from US e-tailers who are becoming better positioned to steal web revenues from homegrown companies, recent statistics indicate.
April 30, 2013 - A new study by ePath Consulting finds that Canadian eBusiness and eCommerce managers are facing significant challenges in their quest to be among the global leaders in eBusiness, but that there are specific opportunities that can help them move towards the front of the pack.
April 25, 2013 – MasterCard has been recognized as a top corporate leader for diversity by DiversityInc and jumped ten spots to fifth place on this year’s list of top 50 companies. MasterCard was distinguished for the company’s ongoing commitment to a culture of inclusion, driving innovation, talent development and results.
April 22, 2013 – NACHA, The Electronic Payments Association’s Internet Council has launched a WEB eResources Center to offer resources and tools to support businesses and financial institutions in implementing and using the WEB Standard Entry Class (SEC) code as an ACH payment option.
April 15, 2013 – A Texas-based bank has launched a mobile bill payment solution that takes advantage of the smartphone cameras to simplify payments. Through Picture Pay, once a customer takes a picture of a bill with their smartphone, they simply enter the amount and payment date and the bill is paid. Picture Pay’s technology reads the data from the bill and its built-in analytics confirm the biller. Then, Picture Pay automatically executes through Allied Payment Network.
April 15, 2013 - Credit unions will be the first financial institutions in Canada to offer remote deposit capture - the ability for members to use the camera in their mobile device to snap an image of the cheque they want to deposit and use their mobile banking app to deposit the item electronically. No more taking a cheque to a branch or an ATM. Deposit Anywhere is Central 1's branded mobile deposit service.
April 11, 2013— Despite security concerns, a great number of American consumers are tapping into their mobile devices for money management, according to “Mobile and Money,” a new study conducted by Interactive Advertising Bureau (IAB) in partnership with InMobi and Viggle. The study looks at how mobile users are leveraging smartphones and tablets to manage their personal finances.
April 08, 2013 - Alvic Property Management, a property management company specializing in the management of condominiums, cooperatives and multifamily rentals in the New York metro area, has become the first property management company to accept rent and maintenance payments in Bitcoin.
April 5, 2013 - Desjardins Group and Crédit Mutuel-CIC Group, a first-tier mutualist financial institution in Europe, have announced the creation of Monetico International (MI). Based in Montreal, the organization will offer innovative payment solutions for the merchant clients of both financial institutions.
April 2, 2013 - CGI is consolidating its security expertise and offerings in response to the rapidly increasing risk security threats pose to Canadian business by establishing a Security Centre of Excellence, located in Ottawa. The Security Centre of Excellence comprises over 200 security professionals, a 24/7/365 Security Operations Centre and one of three accredited security evaluation test centres in Canada.
March 27, 2013 - Alterna Savings has renewed its contract with Threshold Financial Technologies Inc. for payment processing services. In addition to transaction processing, Threshold also manages Alterna's fleet of 79 ATMs, as well as debit card provisioning and management. Threshold is a full service integrated solution provider of payments processing and ATM managed services to financial institutions and corporate retail clients.
March 20, 2013 – With today’s digital consumers embracing mobile, social and cloud computing, ING DIRECT Canada is applying a smarter commerce approach to consumer banking with IBM's help in meeting the rising expectations of its 1.8 million digital customers. IBM is working with the online bank to deliver innovative financial services that improve ING DIRECT’s customer experience including simplified account access across mobile devices and social media channels, voice recognition and advanced security.
March 15, 2013 - A tough economic climate has changed the shape of retail and the way in which customers shop – as well as having a considerable effect on retail technology innovations, says leading technology company Synqera. Although there has been a string of high street casualties in recent years, the fact that retailers have had to become much more savvy in their approach to attract and retain customers has played an important role in retail innovations – an area which has really evolved.
Mar 14, 2013 – In 2012, the total losses resulting from account takeover and new account fraud each rose by approximately 50 per cent over the previous year. These two fraud types impact consumers most severely, and are historically more difficult for FIs to prevent and detect than any other major fraud type. Today, Javelin Strategy & Research releases the firm’s 2013 Banking Identity Safety Scorecard. For eight years, Javelin has evaluated the top 25 FIs by deposit size based on their consumer facing security features in the three fraud stages of Javelin’s Protection, Detection, and Resolution Model.
Mar 12, 2013--Control Group, a leading New York City-based technology and design firm, is working with the newly launched Kate Spade Saturday brand to blend physical stores with eCommerce. The unique concept celebrates the social side of shopping by bringing the online experience into the retail stores. The first experience will be through the flagship store in Tokyo, which opened on March 2nd. It will roll out to all other retail stores – both in the US and Japan – throughout 2013.
Mar 11, 2013 -- Western Union has created two mobile apps to assist billers in introducing mobile payment solutions to their customers. The two apps are for use with the Western Union Speedpay service.
Mar 5, 2013 - The city of Appleton, Wis., is reporting extraordinary results just four months into its LUKE II multi-space parking pay station trial. The city attributes a 300 per cent increase in parking revenues to the pay stations' ability to accept bills as payment and because consumers can no longer piggyback on time from previous parking.
March 4, 2013 - Research shows the number of active mobile money users grew impressively; more than 30 million people undertook 224.2 million transactions totalling $4.6 billion during the month of June 2012 alone according to the GSMA’s second annual Global Mobile Money Adoption Survey.
February 27, 2013 - Visa Canada has found a significant number of young Canadians who regularly post personal information on social network sites are putting themselves at unnecessary risk by mirroring similar oversharing behaviour offline with their payment card information.
February 20, 2013 — Square now offers brick-and-mortar stores all the hardware to run a business in one convenient and affordable package. Square Register serves as the full point-of-sale system for businesses to accept payments, track sales and share item and location information.
February 20, 2013 – SecureKey has completed an agreement with EnStream, a joint venture of Bell Mobility, Rogers Communications, and TELUS Corporation, to enable SecureKey authentication technology on mobile phones in Canada.
February 13, 2013--The Financial Consumer Agency of Canada (FCAC) issued Commissioner's Guidance to clarify three issues related to the Code of Conduct for the Credit and Debit Card Industry in Canada (the code). The Commissioner's Guidance, which stems from the code, applies to payment card network operators that operate in Canada and their participants, including independent sales organizations and other service providers.
February 7, 2013- The growth in the use of electronic payment products, such as credit and debit cards, added US$9.7 billion to the Gross Domestic Product (GDP) of Canada over the past four years, according to a study conducted for Visa by Moody's Analytics, a leading independent provider of economic forecasting.
February 6, 2013 - Canadians who want their tax refund quickly but don't want to pay cheque-cashing fees and take unnecessary risks with carrying cash, now have a better way to get their tax refund quickly and securely. MasterCard Canada has partnered with H&R Block, Canada's largest tax preparer and DC Bank, a leading provider of prepaid cards, to offer the H&R Block Advantage Prepaid MasterCard.
February 4, 2013– Most digital wallets are unknown and misunderstood among American consumers, according to a comScore study released today. Digital wallets, which store a virtual copy of the contents of a consumer’s physical wallet to facilitate online or offline retail transactions, only had awareness among 51 per cent of U.S. consumers for wallets other than PayPal.
February 4, 2013 – BMO Personal Banking customers will soon be able to conduct online Western Union Money Transfer transactions directly from their accounts via Acxsys Corporation’s Interac e-Transfer platform, to Western Union Agent locations in Canada and more than 200 countries and territories worldwide. The agreements are expected to be implemented in the first quarter of 2013.
February 1, 2013 – UK-based instant money transfer brand Xpress Money has introduced its online portal for Canadian remittance services with payments provider DebitWay. As a result, customers of Canadian banks BMO, RBC, Scotia Bank and TD Canada Trust can access this service to send money across the world.
January 31, 2013 – Tenzing has joined Sitecore's partner program in an effort to become a leading service provider for e-commerce businesses. The move is enabling Tenzing to provide advanced website content management and marketing tools to allow its e-commerce customers to create unique user experiences
January 29, 2013 – Everlink is the first payment processor in North America to provide a financial institution with the ability to instantly issue fully personalized Interac Flash enabled debit cards in its branches. This achievement was fully realized on January 28th when Sunova Credit Union began leveraging the recently enhanced Everlink Instant Card Issuance ( ICI ) solution, a web-based, turn-key solution for the on-demand issuance of fully personalized EMV chip debit cards for its members.
January 25, 2013 – New research confirms that mobile bill payments ars on the rise but that consumers pay their bills in multiple ways each month, according to Fiserv. The survey also showed there is a correlation between how consumers pay bills and their use of the internet. The fifth annual Billing Household Survey assessed the bill payment habits of active online households and was the first survey in the series to also evaluate the payment habits of consumers who use the internet infrequently or not at all.
January 18, 2013 – ATMIA today announced the publication of a new best practice manual for preventing cash trapping at ATMs. Due in part to the success in addressing many types of ATM fraud, cash trapping, a type of ATM crime that goes back many years, has been reinvented and is currently on the rise again in some parts of the world, including Europe.
January 17, 2013 -- In Canada, after a cheque is deposited, it must be presented to the financial institution on which the cheque is drawn (the drawee), or its agent, so that the drawee can decide whether to honour the item. Depending on the physical distance between the two financial institutions, presentment can take several days. The time that it takes for a cheque to be presented, potentially dishonoured and subsequently returned, means that a depositor may not be aware that a payment has been refused for several days following the initial cheque deposit.
January 16, 2013 --
Moneris recently announced a partnership with Prospera Credit Union, a British Columbia-based, member-owned co-operative enterprise that provides full service financial offerings to individuals and businesses from Vancouver to Kelowna.
January 14, 2013 --
CSI Enterprises, under the trademark brand name globalVCard is set to open its newest office in downtown Toronto. CSI Enterprises announced it is in the early stages of expansion of its globalVCard MasterCard product line into the Canadian market.
January 8, 2013 -- In collaboration with handset maker RIM, the manufacturer behind BlackBerry, and Canadian telco Rogers, the bank has placed a print magazine advertisement in Connected Rogers Magazine that contains an NFC tag developed by NFC specialist Crosscliq. Readers can tap the NFC tag contained in the advert to obtain a holiday gift offer.
January 4, 2013--Following recent decisions by Visa Canada, MasterCard Canada has communicated plans to increase its transaction fees for small merchants in the summer of 2013. MasterCard will increase its "assessment fee" from 6.4 to 7.7 basis points - a 20 per cent increase on July 1, 2013.
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