TORONTO–SinglePoint Group International, Inc. is pleased to announce and welcome Jennifer McLeod as Vice President of Business Development. Jennifer will be responsible for developing new business opportunities and creating customized solutions for customer needs.

Jennifer is a well-known figure in the BPO industry with more than twelve years of experience. The last eight years of her career was spent at Teleperformance as Vice President of Business Development where she was instrumental in the growth of the company.

Within the industry, Jennifer has also held Vice President of Business Development positions with Voxdata and CEAD fm. She also sits on the CMA advisory and has been an active member of the CMA for over 9 years, contributing frequently on Customer Experience issues.

In addition, Jennifer has a proven record of facilitating long term business relationships with both customers and industry leaders. Her strong winning attitude and personality are assets that will complement and enhance SinglePoint’s ability to meet the needs of customers as they continue to provide quality and innovative services to the marketplace.

SinglePoint offers integrated customer lifecycle management and customer experience management services that will significantly improve the way you stay engaged with your customers.

With almost 70 years of experience, SinglePoint has developed our reputation through our performance, our execution, our flexibility and adaptability with a strong professional ethic.

Acquiring new customers is a challenging endeavour, and that connecting and retaining these customers is even more so. They have invested time and resources refining a techniques and training people to fully optimize relationships with customers.

They specialize in enhancing customer engagement with brands, leading to brand loyalty, customer retention, revenue generation and revenue recovery.

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