Financial inclusion with voice banking
By Henrique Godinho When Amazon’s Alexa made its Canadian debut in November 2017, experts were quick to speculate about what voice-activated technology could bring to the banking industry. What emerged was early experimentation towards the integration of voice applications into general banking operations, like verbally disseminating branch hours, locations and …
Cashless payments: there’s an app for that
By David Morrison Faithful churchgoers in the Jarna-Vardinge parish in Sweden no longer toss coins and bills into the collection basket. Rather than reach into their pockets for money, church attendees are apt to pull out their iPhones to make donations. Sweden, whose citizens have difficulty obtaining cash from institutions …
Four disruptive payments trends to watch
By Jason Mugford The global payments industry is due for an overhaul. Last year was a record year for investment in the global FinTech sector. More capital was raised in the first half of 2018 than the record total in 20171 and the pace of change will continue to accelerate …