July 23 , 2013

Pivotal Payments charges into future celebrating 10th Anniversary

MONTREAL--This month marks Pivotal Payments’ 10 year anniversary in the competitive and continually-evolving payment processing industry. Established in 2003, the Montreal-based company has become a leader in merchant services and payment processing solutions in North America, servicing over 60,000 merchants and processing more than US$10 billion in annual transaction volume.

In an industry replete with competition, Pivotal Payments has grown year-over-year through organic growth, targeted acquisitions and by forming new partnerships to adapt to and exceed their customers’ growing needs. The company’s success can be attributed to its investment in people, technology, processes and products. In the previous year alone, Pivotal Payments posted annual revenue growth of 34 per cent.

"We understand the power and value of relationships and that thousands of people, from the merchants we serve to our partners and employees, depend on Pivotal for their livelihood," said Philip Fayer (left), president and chief executive officer of Pivotal Payments. "As a customer-centric organization, we’ve had the courage to take responsibility for issues and learn from them in order to enhance our company."

Pivotal Payments celebrated the anniversary with an event for its staff and local business partners in Old Montreal at the historic Terrasses Bonsecours. The company commemorated not only its decade long existence, but the over two dozen employees whose tenure spans this period.

"One of Pivotal's greatest strengths is promoting its leaders from within," said Fayer. "Combined with seasoned industry executives who have joined us over the years, the passion and dedication our employees have shown has endured and has been a tremendous factor to our success. We are all excited to see what the next ten years will bring."

Determined to continually exceed their merchants’ expectations, Pivotal Payments is working to provide new and improved point-of-sale, mobile and online payment services that push the boundaries of technology, security and ease of use. The company is also continuing to invest in strategic growth initiatives to stay at the forefront of the payment processing industry for years to come.

Innovative, reliable and affordable, Pivotal Payments is a leading provider and processor of merchant services throughout North America. Pivotal Payments provides to both online and point of sale merchants a variety of services such as debit and credit card processing, electronic check conversion, merchant cash advance programs, loyalty/gift card programs and terminal management solutions. The company provides these services to small and mid-sized retail businesses, mail order/telephone order merchants, e-commerce, chain stores, franchises, restaurants and dealerships. Processing over US $10 billion in annual transactions, Pivotal Payments serves more than 60,000 customers.



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