October 17, 2012

Moneris and Semafone announce new partnership

TORONTO-- Moneris Solutions, a Canadian credit and debit card processor, has announced a new partnership with Semafone Limited, a U.K.-based company that provides contact centre payment security software solutions. Together the organizations will deliver Payment Card Industry Data Security Standards (PCI DSS) compliance solutions for the contact centre environment.

The integrated payment solutions will combine Moneris' PCI Compliant eSelectPlus enterprise payment platform with Semafone's technology to provide cardholders with the same security when completing credit card transactions over the phone that they would experience in traditional retail and e-commerce transactions. 

"Although e-commerce is increasingly popular in the retail sector, merchants and consumers still value the one-on-one customer engagement of contact centres, as demonstrated through consistent transaction volumes in this payment channel," said Jeff Guthrie, Chief Sales and Marketing Officer at Moneris.  "Moneris' partnership with Semafone is a crucial step in providing confidence to consumers that contact centre engagement is a safe, secure and trustworthy payment- processing option."

Cardholder data security remains the number one priority throughout the payments landscape and new PCI requirements for the protection of this data within the contact centre are expected to have a significant impact on the industry.












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