June 24, 2010
Rob Livingston named president of Capital One Canada
TORONTO--Capital One Financial Corporation appointmented Rob Livingston as president of Capital One Canada. Most recently, he was chief operating officer and was responsible for all customer-facing activities in Canada, including customer operations, call centres, collections, recoveries and portfolio management.
Livingston succeeds Bill Cilluffo, who continues to oversee Capital One's international card businesses, while also taking on an executive leadership role over the company's US Card Partnership team.
"Rob has demonstrated great leadership abilities, coupled with a keen understanding of the Canadian payments marketplace," said Cilluffo, president, International Card, Capital One. "Having worked with Rob over the past four years, I am consistently impressed with his analytical capabilities and customer-oriented approach."
After joining Capital One in 1995, Livingston held a variety leadership roles
in the United States and internationally, through 2000.
After relocating to Toronto in 2000 as head of Customer Acquisition for Capital One Canada, Livingston went on to become the Chief Financial Officer for Capital One Canada and then as Divisional CFO for several Capital One business lines in Canada, the US and the UK.
Livingston was named Chief Marketing Officer for Canada in 2005, taking on responsibility for all areas of business development in Canada, including marketing strategy and strategic planning. He assumed his responsibilities as Chief Operating Officer for Canada in April 2009.
Livingston is a graduate of Yale University with a degree in Economics.
Located in Toronto, Ontario, Capital One has offered Canadian consumers a range of competitive MasterCard credit cards since 1996, when the company first introduced the Platinum MasterCard in Canada. Capital One Canada is a division of Capital One Bank, a subsidiary of Capital One Financial Corporation of McLean, Virginia.