January 15, 2018
Purolator anticipates increased shipping activity in 2018 following its busiest holiday
TORONTO--After recording its strongest peak season in recent history,
Purolator is already seeing high volumes of shipping activity continue into January.
This increase in shipping volume over the holidays saw Purolator deliver over 12 million
packages during its peak shipping period, in line with its projections. In its retail locations,
Purolator experienced a 24 percent increase in shipment and pickup activity during the same
Working with its customers, Purolator attributed early planning and resourcing to the
company's decision to maintain its service guarantees throughout peak in spite of the
surge in volume.
"This past holiday season, we saw our volumes steadily exceed our historical average earlier
than usual and extending throughout our peak season," said John Ferguson, Purolator's
President and Chief Executive Officer. "Working alongside our customers, Purolator
employees from across the country stepped up and delivered high levels of service
performance and customer experience, enabling us to maintain our service
Purolator anticipates increased shipping activity in 2018 following its busiest holiday season yet.
To prepare for the anticipated demand for its premium services during the holiday season,
Purolator recruited approximately 900 seasonal employees, and added additional
vehicles to the eet. The company also implemented innovative customer service
solutions, including a special-concept vehicle that served as a convenient pick-up location
for customers receiving their shipments during the holidays.
Now that holiday peak is over, volumes have steadily increased in the early part of 2018, a
trend Purolator expects to continue. The company attributes much of the increase to
higher levels of online shopping, returns, and healthy economic conditions within the
Purolator Inc. is a leading integrated freight, package and logistics solutions provider in
Canada. Celebrating over 50 years of delivering its customers' promises, Purolator
continues to expand its reach and renowned service levels and reliability to more people,
more businesses and more places across the country and around the world. Purolator is
proud of its Canadian heritage and is focused on sustainably positioning itself for future
growth and success.