February 2, 2016

Calgary Marriott Downtown mobile key sends guests straight to their rooms

CALGARY -- Checking into and accessing your guest room is even faster and easier for Marriott Rewards members at the Calgary Marriott Downtown, thanks to the launch of the new Mobile Key App. Using mobile technology, smartphones now act as their room key, allowing guests to bypass the front desk and go straight to their rooms.

"The Mobile Key is an exciting innovation that we're very pleased to offer our Marriott Rewards members," says hotel general manager, Joseph Clohessy. "For the past year we've focused on creating a space that provides guests with a luxurious and rewarding experience at our completely renovated hotel. The Mobile Key is a feature that provides them with an ease of entry unlike other hotels."

Mobile Key will allow Marriott Rewards members to use their mobile devices as a key to access their guest rooms as well as common areas, including the MClub Lounge, fitness centre and pool.

How does the Mobile Key work?
Easy guest room access in five simple steps:

  1. Guest completes Mobile Check-in, submits arrival time and receives room ready notification via the Marriott Mobile App.

  2. Guests must use a Passcode or Touch ID (iOS) to access room information.

  3. Guest is now allowed to skip the front desk and download the Mobile Key.

  4. Guest receives Mobile Key and follows the instructions to unlock the door.

  5. Guest conveniently enters their unlocked room.

The Mobile Key is available via the Marriott Mobile App on Apple iPhone 4s or above. Guests must use Mobile Check-in in order to use Mobile Key. To support multiple guests in one room, it is possible to have Mobile Keys on up to six devices, provided these guests log into the same Marriott Rewards account through the Marriott Mobile App.



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